Victoria's Secret Responds To Viral Videos Of 'Karen' Meltdown In Store

Victoria's Secret has officially responded to the viral videos of a woman having a major freakout after attacking a Black woman in a store.

Ijeoma Ukenta caught a white woman on camera nearly hitting her inside a Victoria's Secret store in Millburn, New Jersey. When the "Karen" noticed she was being recorded, that's when she started having a breakdown in front of Ukenta, customers, and employees.

The woman was identified as Abigail Elpchick from a police report Ukenta shared in another video. Later footage shows Elpchick chasing Ukenta around the store, screeching "get away from me" and "stop recording."

Now, the major retailer was posted a statement to Twitter Tuesday (July 16), where many users questioned why the brand stayed quiet days after the incident became a trending topic across the Internet.

"Associate and customer safety is our top priority, and we are committed to creating a safe and welcoming environment for all.
The video taken in our store is unsettling and we have initiated a full investigation. Our associates followed our protocols and immediately called our Emergency Operations Center as well as mall security for support during the altercation between our customers.
We are dedicated to continuing this critical conversation and demonstrating our commitment to diversity, equity and inclusion through our actions and our words."

Despite Victoria Secret's statement, Ukenta claims she did not feel protected by the responding Millburn police officers nor mall security. She even complained about how they were approaching the situation in her YouTube videos.

Since the incident, Ukenta reportedly launched formal complaints about the responding officers, as well as mall security. The woman has also started a GoFundMe for potential legal action, which has reached over $105,000, shattering its initial goal of $20,000.

Multiple media outlets have reached out to Elpchick for comment, but none of their requests have been returned.

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